=== Return Refund and Exchange For WooCommerce ===
Contributors: makewebbetter
Donate link:  https://makewebbetter.com/
Tags: return,refund, woocommerce,exchange,RMA
Requires at least: 4.0
Tested up to: 5.6
WC requires at least: 3.0.0
WC tested up to: 4.8.0
Stable tag: 3.0.4
Requires PHP: 5.6
License: GPLv3 or later 
License URI: http://www.gnu.org/licenses/gpl-3.0.html


Provide an easy refund service and increase customer satisfaction with this Return and Refund Management plugin.

== Description ==

***HIGHEST-RATED REFUND AND EXCHANGE MANAGEMENT PLUGIN THAT LIFTS CUSTOMER SATISFACTION***

Return Refund and Exchange for WooCommerce lets you create a simple refund management system stuffed with an organized exchange, wallet, cancel features. It saves time on complaints, calls disputes, and the hurdles of managing stock. Customers can request full or partial refunds from their accounts with a justification statement. The whole process goes under a dedicated and streamlined mailing system that keeps both parties on the same note. Ultimately leads to easy returns & increased customer satisfaction.

[youtube https://www.youtube.com/watch?v=z0kG75E60TI]


== WITH THE RETURN REFUND AND EXCHANGE FOR WOOCOMMERCE PLUGIN YOU CAN: ==

* Return an order after delivery
* Easily handle the tax on the refund products
* Allow customers to add a reason for a refund
* Set multiple reasons for a product refund
* Let customers send an attachment with a refund request
* Manage stock on each refund
* Customize the refund button text
* Set the time period for refund request generation
* Enable refund requests for selected order statuses
* Create a dedicated mailing system for refund management
* Add predefined elements in email content with shortcodes
* Communicate with customers through messages and Emails
* Admin can add shortcode for order_id in the emails to track down the customer from whom refund and exchange request is made


== WHAT’S INCLUDED IN OUR FREE RETURN REFUND AND EXCHANGE FOR WOOCOMMERCE PLUGIN ==

**1)** **Dedicated refund system**
With our Return Refund and Exchange plugin, merchants can create a dedicated refund system where they can build an email template to send to the customers who ask for a refund. Merchants can add the name, email, email header, and footer for their email template.

**2)** **Predefined Refund Reason**
Merchants can add multiple reasons for a product refund. Customers can select any of these reasons while asking for a refund.

**3)** **Mail Notification For Refund**
Merchants can notify the customers for different scenarios for the product refund. They can create different emails if a refund request is generated, approved, or canceled. Merchants can add a different subject line and content for every scenario. They can also use Shortcodes to add elements in the email content.

**4)** **Efficient Tax Handling**
With our Refund and Exchange plugin, merchants can handle the tax on the refund products easily. They can simply enable or disable the tax calculation on the refund products by going to the plugin settings and enabling the “Enable Tax” option.

**5)** **Stock Management**
Our Refund management plugin provides a feature to manage stock. Merchants need to enable this feature from the plugin settings. Once you enable this feature, the product stock will be increased whenever a refund request is accepted.

**6)** **Refund on selected order status**
You can select the order status on which a customer can submit a refund request. You can select either a single or multiple order status in this setting. For example, if you select Completed, and Failed order statuses, you’ll allow your customers to generate a refund request if their order is completed, or failed.

**7)** **Order Related Messages and Email notifications**
You can allow your customers to send you the order related queries. Furthermore, you can also enable/disable the settings to let your customers add the attachments along with their messages.

== PLUGIN MEETS YOUR REQUIREMENT, SO ==
[**Download Now**](https://downloads.wordpress.org/plugin/woo-refund-and-exchange-lite.zip)

Visit [**Return Refund and Exchange For WooCommerce Documentation**](http://docs.makewebbetter.com/woocommerce-refund-and-exchange-lite/?utm_source=MWB-RMA-org&utm_medium=MWB-ORG-Page&utm_campaign=MWB-doc) and learn more about the features and working of the plugin.

== WHAT PREMIUM VERSION RETURN REFUND AND EXCHANGE FOR WOOCOMMERCE OFFERS ==

* Refund policy feature
* Order Product Selection feature for Refund/Exchange
* Exchange feature
* Cancel feature
* Wallet feature
* Return slip label feature
* Full RMA support
* Partial refund feature
* Auto accept refund request feature
* Refund exchange feature for guest users
* Minimum order amount feature
* Product category disable the feature
* Integration for return ship label with ShipStation
* Compatibility with Ultimate WooCommerce Gift Cards
* Shortcode of product table and the refundable amount for Refund Mails

*Make a smart move with Premium Version of [Refund and Exchange](https://makewebbetter.com/product/woocommerce-rma-return-refund-exchange/?utm_source=MWB-RMA-org&utm_medium=MWB-ORG-Page&utm_campaign=MWB-RMA1)*

== LIVE DEMO OF PREMIUM VERSION ==

* [**RMA For Return Refund & Exchange Frontend demo**](https://demo.makewebbetter.com/woocommerce-rma-for-return-refund-and-exchange/my-account/orders/?visitor=true&utm_source=MWB-RMA-org&utm_medium=MWB-ORG-Page&utm_campaign=MWB-frontend_demo)
* [**RMA For Return Refund & Exchange Backend demo**](https://demo.makewebbetter.com/woocommerce-rma-for-return-refund-and-exchange/get-your-personal-demo/?utm_source=MWB-RMA-org&utm_medium=MWB-ORG-Page&utm_campaign=MWB-backend_demo)


== SUPPORT ==

If you need support or have any question then kindly use our online chat window [here](https://makewebbetter.com/?utm_source=MWB-RMA-org&utm_medium=MWB-org-page&utm_campaign=MWB-RMA-org) or  connect with us then [**Generate a Ticket**](https://makewebbetter.com/submit-query/)


== Installation ==

= Automatic installation =

Automatic installation is the easiest option as WordPress handles the file transfers itself and you don't need to leave your web browser. To do an automatic install of Return Refund and Exchange For WooCommerce, log in to your WordPress dashboard, navigate to the Plugins menu, and click Add New.

In the search field type "Return Refund and Exchange For WooCommerce" and click Search Plugins. Once you've found our plugin you can view details about it such as the point release, rating, and description. Most importantly, of course, you can install it by simply clicking "Install Now".

= Manual installation =

The manual installation method involves downloading our Return Refund and Exchange For WooCommerce and uploading it to your webserver via your favorite FTP application. The WordPress contains [instructions on how to do this here](https://wordpress.org/support/article/managing-plugins/#manual-plugin-installation).

= Updating =

Automatic updates should work like a charm; as always though, ensure you backup your site just in case.


== FAQ ==

= How to setup the Refund Products? =

Please reach the woocommerce menu -> Refund Exchange Lite Configuration setting -> Click on the Refund Product -> Enable Refund Request setting.

= How to place the Refund button in Thank you and My-Account page? =

You can easily go to the Woocommerce -> Settings -> Refund Exchange Lite setting ->Refund Products and set the following points.

1) Enable Refund Request.
2) Set a maximum number of days.
3) Select the order status in which the order can be refunded.

= How to set the order status for the orders which need to be refunded? =

It's a very easy way, go to the Woocommerce -> Settings ->Refund Exchange Lite setting ->Refund  Products and Select the order status in which the order can be Refund.

= How to use a mail configuration setting? =

1) Refund Exchange Lite Setting -> Mail configuration -> Basic setting -> Set header.  
2) Refund Exchange Lite Setting -> Mail configuration ->Refund ->and then fill  all details.

= Can a customer and admin communicate while processing a refund request? =

Yes, customers and admin can communicate while processing a refund request. The whole process goes under a dedicated and streamlined system which would help to keep both the parties on the same note.

= How can a customer send an attachment with a refund request? =

When a customer clicks on the refund button then on the refund request form customer will get an option to upload the attachment. Customers can also add more than one attachment in their request.


== Changelog ==

= 3.0.4 - RELEASED ON 17 DECEMBER 2020 =

* NEW: order_id shortcode for view order msg mails
* NEW: Video link on Overview tab
* FIX: Compatibility with Latest WP (5.6)

= 3.0.3 - RELEASED ON 13 NOVEMBER 2020 =

* Fix: Minor Bug Fixes
* Fix: Update in Plugin Core

= 3.0.2 - RELEASED ON 10 NOVEMBER 2020 =

* Fix: Compatibility with latest WP(5.5.3) and WC(4.7.0)
* Fix: Update in Plugin Core

= 3.0.1 - RELEASED ON 30 OCTOBER 2020 =

* Fix: Some CSS issue with WP images
* Fix: Compatibility with Latest WP and WC(4.7.0)

= 3.0.0 - RELEASED ON 11 SEPTEMBER 2020 =

* New: Overview Tab for plugin explanation
* New: Functionality to change the text of Refund button from admin end
* New: Functionality to change the text of View Order Message button from admin end
* New: Email notification for message conversation.
* Fix: Text change for order status and Refund request sent
* FIX: Hide refund button  for guest Users
* Fix: Refund rule editor display issue
* FIX: Incorrect Notification when activating premium

= 2.1.2 – RELEASED ON 21 JULY 2020 =

* Important: Your translation might be lost please take a backup of your language translations before the update.
* New: Support for WooCommerce 4.3.0
* New: Support for WordPress 5.4.2

= 2.1.1 – RELEASED ON 15 JULY 2020 =

* New: Support for WooCommerce 4.3.0
* New: Support for WordPress 5.4.2

= 2.1.0 – RELEASED ON 18 APRIL 2020 =
* New: Support for WooCommerce 4.0.1
* New: Support for WordPress 5.4
* New: Customers, Admin communication through messages.

= 2.0.0 – RELEASED ON 24 JANUARY 2020 =
* New: Compatibility with Latest WC and WP.
* Updated in plugin core and updated language
* Fix: Image save issue in the Mail Configuration setting.
* Fix: Expiry date issue with a gift card for refund process.

= 1.0.0 =
* First version. 

== Screenshots ==

1. Refund setting.
2. Order detail and click the refund button.
3. submit the request.
4. Refund and manage the account by a merchant.
5. Customers can send a message to the admin.
6. Admin can reply to customer messages.
7. Accept and cancel the refund request by a merchant.
8. Manage the refunded product Stock.
9. Send the mail by admin to the customer.
10. Dedicated mailing system for refund request
11. Mailing system for refund approved.
12. Mailing system for refund cancel.
13. Enable/disable email notification.

== Upgrade Notice ==

= 3.0.4 - RELEASED ON 17 DECEMBER 2020 =

* NEW: Order Id shortcode for view order msg mails
* NEW: Video link on Overview tab
* FIX: Compatibility with Latest WP (5.6)
